Refund policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, have taken possession of the goods.

Exercising the Right of Withdrawal

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g., an email). You may use the attached model withdrawal form, although it is not mandatory.

Contact Information for Withdrawal:

• Email: aissaajbou97@gmail.com

• Store Name: softkills

Effects of Withdrawal

If you withdraw from this contract, we will refund all payments we have received from you immediately and no later than fourteen days from the day on which we received the notification of your withdrawal from this contract. We will use the same payment method for this refund as you used for the original transaction, unless expressly agreed otherwise with you.